Guarantee / Warranty
You get more than just eyeglasses and contact lenses when you shop at The Visionary. Whenever your glasses need an adjustment or minor repair, we will take care of it free of charge.
You also get peace of mind at The Visionary with our unrivaled warranties.
Frame Warranty: This includes a one-year replacement on manufacturer defects. There’s also a 14-day satisfaction warranty on frames. There is no charge for a color exchange only. Additional fees may apply for size or style changes.
Lens Warranty: These warranties vary depending on the lenses you purchase. The Visionary opticians are happy to discuss the specifics of each warranty with you. Scratch coating protection is offered at an additional charge.
Progressive Lenses: If you have difficulty adapting to your newly purchased progressive lenses, they can be remade into conventional bifocals or single vision lenses within 60 days of the original purchase receipt. The lenses are for exchange only as no refunds will be issued.